Privacy policy

Privacy & Security Policy

At Pratt & Prasad we take your privacy very seriously and are committed to protecting the privacy and security of our clients. We fully appreciate and respect the importance of data protection and security on the Internet.

This privacy policy explains how we use any personal information we collect about you when you use this website or order products/services from us in person.

This policy explains:

  1. What information we collect about you on our website

  2. What information we collect about you in person when ordering a product/service from us

  3. How will we use the information about you

  4. Marketing emails

  5. Rights you may have

  6. Cookies

  7. Other websites

  8. Changes to our privacy policy

  9. How to contact us

 

1. What information we collect about you on our website

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

 

2. What information we collect about you in person when ordering a product/service from us

The Personal Information we collect is as follows:

  • Client Name

  • Client Home Address

  • Client Office Address

  • Client Phone Number(s)

  • Email Addresses

  • Measurements required for product/service

 

3. How will we use the information about you.

We do not share the data you provide us with any 3rd party marketing providers, and the information we hold is only ever used in administering and providing our services to you.

We only share your information with our core service providers and third party platforms as required for our business to function; for example, processing your orders, fulfilling deliveries, and providing client support.

 

4. Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

 

5. Rights you may have

You may have certain rights in relation to personal information that we hold about you. These include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

6. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.

 

7. Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

8. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21 May 2020.

 

9. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you. You can contact us at paul@prattandprasad.co.uk.